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Terms & Conditions
Deposit & Payments
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30–50% non-refundable deposit required to reserve your rentals and event date
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Final balance due 10 business days before the event
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No refunds or credits for cancellations, no exceptions
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Items canceled 10+ business days prior: 50% restocking fee per item
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Items canceled within 10 days: full rental price charged
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Custom or specialty orders cannot be canceled
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A signed contract, valid ID, and refundable security deposit are required for all orders
Equipment Responsibility
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Client is responsible for lost, stolen, or damaged items
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Damage includes improper handling, weather, vandalism, or third-party actions
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Security deposit may be forfeited; client must pay any balance over the deposit
Setup & Placement
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Company automatically sets up/takes down tents, turf, carpets, dance floors, stages, and backdrops
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Company only handles items provided by us
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We do not clean up after the event only take down items that were provided by us
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Any placement changes after delivery may incur additional fees